Toll Brothers hiring Construction Customer Care Representative in Ponte Vedra Beach, FL | LinkedIn (2024)
Construction Customer Care Representative
Toll BrothersPonte Vedra Beach, FL
Security verification
Toll Brothers Ponte Vedra Beach, FL
2 weeks ago
See who Toll Brothers has hired for this role
Security verification
Save job
Welcome back
Sign in to save Construction Customer Care Representative at Toll Brothers.
Report this job
OverviewJoin an award-winning company! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 50 markets across more than 20 states. We’re the country’s premier luxury builder with the widest range of products in the industry, including traditional single-family homes, active adult, hi-rise condos, apartment rentals, urban redevelopment, and student housing.
From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.
Toll Brothers, America's Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Ponte Vedra, Florida.
What is the opportunity? The Customer Care Representative works closely with homeowners on Customer Care/Warranty matters to ensure the luxury homebuying experience continues after move-in through the timely resolution of Service Requests. This role will also perform functionality & Home Complete Inspections on homes prior to the Home Orientation.
What are the primary responsibilities?
Conduct routine Homeowner meetings to observe and assess warranty request submissions
Service appointment communications and coordination between Homeowners and Trade Partners
Service Request Management: entering, updating, closing and Purchase Order processing
Conduct Home Complete/Quality Inspections prior to delivery to the Customer
Responsible for customer satisfaction metrics related to homeowners served
All other duties as assigned
This is an excellent opportunity to join one of the nation's most respected Fortune 500 companies!
Qualifications Does this describe you?
Outstanding Customer Service Skills
Ability to plan and prioritize while focusing on detail orientation and effective time management
When speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely
Applies creative problem-solving to address business needs and issues
Strong computer skills including Outlook, Excel, and Word
Do you have these qualifications?
Essential:
High school diploma or equivalent
3 - 5 years of residential construction experience
Preferred:
Experience with a service department
1 - 3 years of Customer Service Experience
We offer an excellent benefits package, including comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more!
Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry!Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Real Estate
Referrals increase your chances of interviewing at Toll Brothers by 2x
See who you know
Get notified about new Customer Care Representative jobs in Ponte Vedra Beach, FL.
Sign in to create job alert
Similar jobs
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Jacksonville, FL $50,000.00 - $70,000.00
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Ponte Vedra Beach, FL $60,000.00 - $90,000.00
Shipping/Receiving/Dispatch Operations Customer Service Representative
Shipping/Receiving/Dispatch Operations Customer Service Representative
Wolfe and Associates, Inc.
Jacksonville, FL
Work From Home Customer Service At Appleton & Associates, Inc.
Connexzia
Jacksonville, FL
Work From Home Customer Service At Appleton & Associates, Inc.
Connexzia
Jacksonville, FL
Work From Home Customer Service At Appleton & Associates, Inc.
Connexzia
Jacksonville, FL
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Jacksonville Beach, FL $45,000.00 - $60,000.00
Customer Service Representative (Healthcare/Remote)
Customer Service Representative (Healthcare/Remote)
Better Health Group
Jacksonville, FL
Supervisory Contact Representative (Customer Service Group Manager) 12 Month Register
Supervisory Contact Representative (Customer Service Group Manager) 12 Month Register
Introduction: My name is Rev. Leonie Wyman, I am a colorful, tasty, splendid, fair, witty, gorgeous, splendid person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.
